Customer satisfaction is our #1 priority
If for any reason you are unsatisfied with a product purchased from The Mule Store, return it for a full refund less shipping with in 30 days.
The only exceptions are the t-shirts and sweatshirts on p.16-17 of our catalog as these are custom made from another vendor and cannot be returned. Please check the size carefully before you order as SIZING is the main reason people need to return these items. All items that are special ordered direct from the vendor cannot be returned.
Please contact The Mule Store before returning an item in order to expedite the return process. Your comments and suggestions will be helpful to improve the business.
I am happy to offer store credit or gift certificates on qualified returns as they make excellent gifts for many occasions!
Ways to contact us
Use our contact page
The Mule Store
1460 Fennel Rd.
Pennsburg, PA 18073
Toll free: 877-654-MULE